Refund Policy

Our cakes are baked to order and we do not accept returns on cakes,  baked goods, opened bags, or holiday items.  Refunds, credit notes or a replacement order to the same value will be given only in the event that you receive incorrect items or if the items are seen to be damaged. Should this be the case, please email us within 48 hours of receipt to Dogtownbakerykailua@gmail.com

Cake Policy

If you need to change the date or details of your order or cancel it all together, please contact us as far in advance as possible . We will always be as accommodating as we can if you need to change or postpone an order but  your booking for a particular date and or details fo the order may have started so refunds/changes are not always possible.  See our full refund policy for details.